Cloudera公(gong)布《企(qi)業(ye)人(ren)工(gong)(gong)智能(neng)(neng)(neng)和現代數(shu)(shu)(shu)據(ju)架構現狀(zhuang)》調查結果。調查顯示，盡管絕大多數(shu)(shu)(shu)企(qi)業(ye)在某種程度(du)上采用了(le)人(ren)工(gong)(gong)智能(neng)(neng)(neng)（88%），許(xu)多企(qi)業(ye)仍然缺乏(fa)必要的(de)(de)數(shu)(shu)(shu)據(ju)基礎(chu)設施和員工(gong)(gong)技能(neng)(neng)(neng)培訓，無法真正從中(zhong)受益(yi)。采用人(ren)工(gong)(gong)智能(neng)(neng)(neng)的(de)(de)最大障礙是(shi)擔(dan)心人(ren)工(gong)(gong)智能(neng)(neng)(neng)帶來的(de)(de)安全和合規風(feng)險（74%），缺乏(fa)適當的(de)(de)培訓或人(ren)才來管理(li)人(ren)工(gong)(gong)智能(neng)(neng)(neng)工(gong)(gong)具（38%），以及人(ren)工(gong)(gong)智能(neng)(neng)(neng)工(gong)(gong)具過于昂貴（26%）。該(gai)調查的(de)(de)一個關鍵發現是(shi)，所(suo)有(you)(you)人(ren)工(gong)(gong)智能(neng)(neng)(neng)工(gong)(gong)作最終(zhong)都(dou)與可信(xin)數(shu)(shu)(shu)據(ju)息息相關。94%的(de)(de)受訪者表示他(ta)們信(xin)任自己的(de)(de)數(shu)(shu)(shu)據(ju)，但也(ye)有(you)(you)55%表示，他(ta)們寧愿接受根管治療，也(ye)不愿嘗試訪問公(gong)司(si)的(de)(de)所(suo)有(you)(you)數(shu)(shu)(shu)據(ju)。人(ren)工(gong)(gong)智能(neng)(neng)(neng)的(de)(de)主要用例(li)包括改善客戶體驗（60%）、提(ti)高運營(ying)效率（57%）和加快分析（51%）。（美(mei)通社）